Automobiles, the Internet, auto-brewing coffee makers; every now and again there is an idea that sweeps the nation—or the world—and changes the fundamental way we live our lives. Though this idea may not change the world as a whole, it has been changing the digital marketing world for the better—the “buy” button.
Facebook started this call-to-action trend last summer, and Twitter soon followed with its call-to-action Twitter cards. Last week, we wrote a blog about Instagram’s new advertising changes, which included call-to-action buttons, and two weeks ago, it was announced that Pinterest was toying around with the buy button, as well. In addition to these top social media platforms, Google has recently confirmed the enabling of buy buttons on search ads. The idea is still in its inception phase, so specific details on how it will work are still mum; however, the general idea is that after clicking the buy button on a mobile search ad, users would be taken to a special Google landing page to complete the transaction.
This is moving Google from a search engine to a marketplace, similar to Amazon, and people are on edge. Some industry influencers feel this change on Google could hinder retailers by decreasing their website traffic and preventing them from obtaining consumer data, since the transactions will be happening through Google and not the retail website. However, Google’s intention is to speed up the mobile buying process in order to strengthen the consumer’s shopping experience, which in turn will increase the retailer’s mobile conversion rates that have stayed low even though mobile usage rates have continued to rise. Only time will tell.
Call-to-action and buy buttons have made it easier for retailers to capture leads and conversions in this social-media-newsfeed-surfing era. Call-to-action buttons, in most cases, will increase traffic and conversions to a retailer’s website by leading consumers directly to what they are interested in, but in some instances, such as on Facebook and Google, transactions will happen in a limbo land between the platform and the retail site, essentially allowing consumers to purchase items without having to leave the site they are on.
Back in September we wrote a blog about this “new idea” of a buy button and wondered if it would take off or not. I guess we have our answer! Have you seen any call-to-action or buy buttons while on your favorite social media network? Have you used them? We would love to hear from you!